Successes in the MOREOB
Program
TM
What Our Clients Are Saying
Within the MOREOB Program goal setting and results measurement are a significant factor in participant success. It also enables the MOREOB team to continually check our overall program success against the needs and goals of our client hospitals.
From these feedback opportunities we have collected many valuable comments that help to understand the experience and outcomes you can expect from MOREOB.
On error reduction:
- ….”if MOREOB had been in place, I don’t think this
[legal cases] would have happened”
- “We review occurrences and improve processes as a result”
- "We saw how we could improve things and it really has made a difference in the safety of the family birthing center."
On team function:
- “Feeling more confident in my ability to cope effectively in these emergency situations; improved communication and documentation; felt respected”
- “…skills drills and emergency drills have a huge team-building effect. The experienced staff can see that the new staff have learned and they can count on them”.
- “A team always functions better if they understand the complexities of each others’ roles”.
- "Our emergencies are better managed - we are functioning more as a team now."
On program progress:
- "Administration is taking our concerns seriously and providing more support."
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